Ladbrokes plc are one of the most famous names in the gambling industry and the largest retail bookmaker in the world, owning over 2,200 retail betting shops within the UK, Ireland and Belgium.
The company, based in the United Kingdom, is listed on the London Stock Exchange and is a member of the FTSE 250 Index, its websites operating in 18 languages and currencies.
Its internet gaming portfolio consisting of Sportsbook, Casino, Poker, Bingo and Games, the company holding the top spot in the UK Online betting market. Their casino gaming site recently underwent a makeover to now deliver daily promotions via their own calendar, plus a raft of superb titles under the Playtech software banner.
Its offices are based in Rayners Lane in Harrow, London. Founded in 1886, the name Ladbrokes was adopted in 1902 and has been used since except during a period between 1999 and 2006 when it was known as Hilton Group plc, because it owned the Hilton hotel brand outside the United States.
Ladbrokes generated revenue before tax of £1,032.2 million in 2009, with £235.4 million operating income and £74.4 million Net income, making them the overall largest betting company within the UK.
The company currently employs around 15,000 people, formerly taking around £15 billion in stakes and 670 million bets back in 2009.
Similarly to other such bookmaking and Casino web sites, Ladbrokes Casino is registered and regulated in Gibraltar, which ensures that strict standards of fair play and safety are being met by Ladbrokes Casino.
Ladbrokes Casino Introductory Offer and Promotions
Ladbrokes Casino is running a great Special Promotion for new customers for a limited period only.
On making a first deposit with Ladbrokes Casino, players can claim up to £500 bonus with its 100% new player bonus.
Make a deposit between £5 and £500 with Ladbrokes Casino and once you have played your initial deposit on one of the wide selection of casino games you can claim a 100% bonus which will be added to your account.
Choose from three different wagering options for deposits up to £50, £250 and £500.
The site then offer a further two identical deposit bonuses similarly to then add up to as much as £1,500 free, plus a daily calendar of promotions that change each day to offer cashback bonuses, special promotions to win free cash, free spins and many more.
Ladbrokes Casino Games and Features
Ladbrokes website, www.ladbrokes.com , is very clean and professional looking and works efficiently while being easy to navigate. The Ladbrokes Casino website and section to their main web page, however, is of a darker theme and skin which suits the fact that it is a Casino orientated gambling site.
Games and Offers are primarily advertised throughout the centre and right hand side of the page, and is good at attracting the attention of the customer, with good use of images, rollover images and animation to make it more appealing while still maintaining a professional feel.
Each game has its own graphic, which isn’t entirely surprising but it does show that a good amount of effort went into the creation of the web page. As with a lot of bookmaking websites navigation is along the left hand side, and specific games are easy to find, of which there are 540+ advertised by Ladbrokes’ Casino page.
The Casino is fully playable inside the website, or is available downloaded with a link easily found on the upper right of the website. The casino is powered by Microgaming’s Viper software which is regarded as one of the best software for Casino Gaming, and Ladbrokes offer a service whereby they will post you a CD to install their Casino, for those with very slow internet connections. While many may not have a use for this service in today’s market, it shows a good amount of thought and effort on their part, for which Ladbrokes should be commended.
Ladbrokes Casino’s games have bold and attractive graphics and interface, and for the large part have intuitive game controls. The software is quick to load and offers good smooth, secure play. Games are offered in main sections of Poker, Casino, Games, Bingo, Financials, Lottos, Mobile and Live Casino, with an extensive Sportsbook on top.
Deposits may be made with a wide variety of debit and credit cards including, Delta, Maestro, Switch, Solo, Visa and Mastercard in addition to Moneybooker, Neteller, UKash, PayPal, eNETS, Cashier Cheques, Money Orders, Western Union QuickPay, Bankers Drafts, wire transfers and even Personal Cheques. Transactions are notably quick and secure.
Ladbrokes Casino requires a minimum deposit of 5 units of currency. 1 chip = 1 unit except: Hong Kong Dollar (1 chip= 10), Singapore Dollar (1 chip= 2.5), Swedish Krone (1 chip= 14), Thai Baht (1 chip= 65), South African Rand (1 chip= 10), Canadian Dollar (1 chip= 2), New Zealand Dollar (1 chip= 3), Swiss Franc (1 chip= 2), Australian Dollar (1 chip= 3), Danish Krona (1 chip= 12), Norwegian Krone (1 chip= 13).
You can withdraw a maximum of 2000 units of currency, i.e. £2000, $2000…etc per day from your account, to withdraw amount in excess of this amount just contact the Ladbrokes Customer Services team. Ladbrokes is known for consistently boasting one of the highest payouts on a web service such as this.
Ladbrokes offers Live Dealer Games for Blackjack, Roulette and Baccarat. Ladbrokes also offers some of the highest progressive jackpots available on the online Casino market, largely in their Mega Moolah Isis Progressive Game. Recent Jackpots and payouts are available to view through easily seen tabs on Ladbroke’s main Casino page.
Ladbrokes Casino payment Options
Money may be transferred quickly from your Casino account to and from their sportsbook, poker, games, bingo, lotto and other sections. Customer service has a reputation of being quick, responsive and usually helpful in solving issues that customers may have.
Ladbrokes Casino Customer Service
Ladbrokes and Ladbrokes Casino offer a strong customer service system. On every page on Ladbroke’s web site, the customer service information is clearly displayed in the right hand side of the page, including a contact e-mail, phone numbers for UK residents, and non-UK residents and a link leading to online help.
Ladbrokes Casino’s online help offers FAQs on every area of their main site, including clearly displayed categories complete with their own graphics and pop-up section of the site. The online help also has a useful search function which helps find solutions to specific issues much faster.
Ladbrokes also offer 3 tutorial videos on opening an account, placing a bet and set deposit limits. Video tutorials are an added extra to what seems to be an already extensive customer care system.