Casilando Casino Review
Dan Panzariu
| ⚖️Casilando Casino Rating | 3.8 / 5 |
| 💬Live Chat: | Yes |
| 🎮Games Available: | 2000+ |
| 💸Instant Withdrawals: | Yes |
| 🏢Established: | 2017 |
Brand Rating Summary
| Category | Rating | Why We Gave This Score |
| Website UX | ⭐⭐⭐ | Well-designed, intuitive, but slightly laggy |
| Mobile App | ⭐⭐⭐ | No dedicated app, decent mobile client |
| Games Available | ⭐⭐⭐⭐ | Solid line-up |
| Payments | ⭐⭐⭐⭐ | All major payment options accepted |
| Bonuses | ⭐⭐⭐ | Great welcome offer, a few reload promos |
Highlights:
✅ 100% Deposit Match up to £100, plus 20 free spins on Book of Dead
✅ Good range of Evolution live dealer options
✅ Most major payment options accepted
About the Author
This review was written by Marius Hrebenciuc, a casino bonus expert with over a decade of experience in iGaming and product testing. View their full author profile here.
They personally test the site and app features before review.
Casilando Casino Review
Over the course of my career reviewing UK online casinos, I've learned not to believe the hype when it comes to new online casinos. However, Casilando Casino does indeed deliver on the hype. Operated by the experienced White Hat Gaming Limited, it strikes a balance between a vast game library and a secure, user-friendly environment. In this expert Casilando review, I’ll break down my experience with everything from the sign-up process and all the bonuses to gameplay and withdrawals, giving you a transparent look at what to expect.
History, Licensing & Key Features
Casilando Casino launched in 2017 and underwent a significant relaunch in 2019, positioning itself as a friendly and secure destination for online gaming. It’s part of the large White Hat Gaming family, which includes other well-known names like 21Casino and PlayGrand. This association is a significant trust factor, as it means the casino benefits from established operational expertise and a massive network of game providers.
The casino’s mission is to provide a friendly, safe, excellent and unique gaming experience, and this is backed by stringent regulatory oversight. Crucially, Casilando Casino is dual-licensed by both the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). For UK players, the UKGC license is the gold standard, ensuring strict adherence to rules on player safety, fair play, and responsible gambling. You can find these licensing details clearly listed in the website footer, which is always my first check for a site's legitimacy.
Its key features are impressive: over 2,000 casino games from popular game providers, 24/7 customer support, and a nice deposit match and free spins welcome bonus. It’s a brand that feels less about flashy marketing and more about providing a solid, reliable gaming foundation.
User Experience – My Personal View
Casilando Casino offers a clean and modern desktop site with a predominantly white and grey background punctuated by vibrant game thumbnails. The layout is intuitive; the main navigation bar at the top allows you to filter games by type (Slots, Table Games, Live Casino, Jackpots), and a search function helps you find specific titles instantly. I found the site's speed to be excellent, with games loading quickly without any noticeable lag.
The sign-up process was also straightforward. It’s a simple four-step form requesting standard details, like your name, date of birth, email, address, and phone number. Crucially, the option to accept the welcome bonus is presented clearly during the deposit stage. After submitting my details, a quick email verification was all that was needed to activate my Casilando Casino account. The entire process took me under three minutes. However, I did need to upload my proof of identity (like a passport or driver's licence) and proof of address (like a utility bill or bank statement) before withdrawing, but this is standard at licensed UK casinos.
Claiming the welcome bonus was equally seamless. After a minimum deposit of £10, the 100% match bonus and bonus spins were credited instantly. The bonus terms, including the 35x wagering requirement on the bonus cash funds, are clearly linked, which promotes transparency. For context, the wagering is on the bonus amount only, which is fairer than some other online casinos that calculate it on the deposit and bonus funds count.
Switching to the mobile site on my iOS device, the experience was consistently smooth. The website is responsive, adapting perfectly to the screens of smartphones and tablets. All functionalities, including banking and customer support, are fully accessible. While there is no dedicated mobile app, the browser-based experience is so well-optimised that I didn't feel its absence. The game performance remained flawless on a stable Wi-Fi connection.
Security & Trustworthiness
Casilando Casino provides everything you'd expect from a UKGC-licensed site. The site employs robust SSL encryption technology, which is standard for any reputable online casino. This ensures that all data transmitted between your browser and its servers is encrypted and secure from third parties.
Game fairness is guaranteed thanks to the software providers themselves. With developers like NetEnt and Evolution on board, you can rest assured that the games at Casilando Casino are regularly audited by independent third parties to verify the integrity of their Random Number Generators (RNG). This ensures that every spin of the reel or deal of the card is completely random and fair.
How Casilando Compares to Other Casinos
| Feature | Casilando | OReels Casino | SkyBet |
| Mobile App | No | Yes | Yes |
| Instant Payouts | Yes | No | Yes |
| Slot Providers | 40+ | 15+ | 30+ |
While Casilando Casino offers instant payouts and a vast range of software developers compared to its rival O'Reels Casino, it doesn't offer a mobile app, which is disappointing. Still, it providers instant payouts, which O'Reels does not, and while it doesn't boast the whole package like its top-tier competitor SkyBet, it is still a solid option for UK casino players.
Casilando Casino Games
Casilando Casino provides 2,000+ slot titles, a good amount comparable to other online casinos. It caters to a range of tastes, with different game types, from basic options to titles filled with immersive stories. With over 2,000 titles at your fingertips, the sheer volume can be overwhelming, but the smart categorisation and powerful search function make it easy to find your perfect game. During my testing, I was genuinely impressed by the depth and quality on offer from a huge roster of top-tier game providers.
Providers & Game Software Overview
The strength of any casino lies in the strength of the partnerships it signs with software developers. Casilando Casino has thankfully got the best names in the industry to provide its top titles to the casino's lobby.
These include some of the pioneers of the industry, like NetEnt and Microgaming, which provide their top titles. Evolution Gaming, the undisputed king of live casino, provides the site's live dealer games. Outside of this, Pragmatic Play, Play'n GO, Red Tiger Gaming, Triple Edge Studios, Quickspin, and White Hat Gaming, NoLimit City are just some of the developers providing Casilando Casino with top slot games.
Slot Games
Casilando Casino has around 1,800 online slots in its portfolio. The game selection is good, with plenty of titles to suit every preference, including classic fruit machines and games with various themes. Some of my favourite slot games at Casilando Casino include:
- Book of Dead by Play'n GO: The Book of Dead is a classic for a reason. This high-volatility adventure title offers huge win potential through its expanding symbol feature during Book of Dead free spins. It’s also the game you’ll get your welcome bonus spins on.
- Big Bass Bonanza by Pragmatic Play: A lighter, fishing-themed slot that’s incredibly fun. The free spins round, where multipliers can stack up with each fish caught, is where the real winnings can be found.
- Gonzo's Quest Megaways by Red Tiger/NetEnt: A brilliant twist on a classic. This version takes the beloved Avalanche feature and supercharges it with the Megaways mechanic, creating thousands of ways to win on every spin.
With a selection of different games with different volatilities and RTPs, Casilando Casino has a great range of games to keep you satisfied. One thing we didn't find in its selection was crash games, which some of the newer online gambling sites offer. We'd like to see this added.
Table Games
Casilando Casino's table games section is solid, if not the most extensive I’ve seen. You’ll find multiple variants of blackjack, roulette, and baccarat. I tried Lightning Roulette and Classic Blackjack, and both played smoothly with crisp graphics and intuitive betting interfaces on both the desktop site and mobile site.
While it may not have the hundreds of variants found at some other online casinos, it covers all the bases. You can find fun rule variations like Multi-hand Blackjack and Double Ball Roulette for something a little different. The wagering contribution for these games towards bonus play is typically lower than slots, which is standard across the industry.
Live Dealer
Powered by the kings of live casino, Evolution, the live casino section is really good, as you would expect for a lobby from Evolution. In my experience, the stream quality was good on the live games, with professional dealers, multiple camera angles, immersive live chat, and decent latency with minimum lag.
Beyond classics like Live Roulette and Power Blackjack, Evolution’s iconic game shows like Monopoly Big Baller and Crazy Time are available. These are fantastic for players looking for a more social and entertaining experience beyond traditional card games. There's also a good range of Sic Bo, Craps, and other popular table games provided by Evolution.
Jackpot Games
Casilando Casino has a range of networked progressive jackpots and static in-game jackpots, so you have flexibility over whether you're pursuing life-changing pots or fixed-tier prizes. On the progressive side, you'll find Games Global's Mega Moolah variations like Gold Factory Jackpots: Mega Moolah and Blueprint's Jackpot King range, both capable of incredibly large wins. For static games, you'll find games like NetEnt's Grand Spinn and other games like Amazing Link Zeus.
Casilando Casino Bonuses and Promotions
Welcome Bonus Review – 100% Deposit Match up to £100 + 20 Bonus Spins
Casilando's welcome offer is a solid industry-standard package: a 100% match on your first deposit up to £100, plus 20 bonus spins on the popular slot, Book of Dead. The £10 minimum deposit is accessible, fitting it into the category of great 10-pound deposit casinos.
The wagering requirement is 35x on only bonus funds, and there is no wagering requirement on the deposit amount, which is a fairer calculation than other casinos use. However, it’s crucial to note the maximum bet limit of £5 while playing with bonus money and the 30-day expiry on the funds. A key point I discovered is that deposits made via Skrill and Neteller are excluded from this offer.
In terms of your bonus spins, these spin winnings are credited to you as bonus cash funds, meaning you'll need to meet the wagering contribution before turning these into withdrawable winnings.
T&Cs apply | 18+
Promo Code – Needed or Not?
The good news is that you do not need a promo code to claim Casilando’s welcome offer. This simplifies the process significantly, reducing the risk of players forgetting to enter a code and missing out. The bonus is applied automatically upon your first deposit, provided you tick the box to accept it. This no-code approach is user-friendly, especially for newcomers to online casino sites.
Ongoing Offers for Existing Players
This is where Casilando’s offering feels a little thin compared to key competitors. During my testing, I scoured the promotions page and found a notable lack of regular reload bonuses, bonus spins, tournaments, or cashback offers advertised. While some user accounts mention a loyalty program where you earn points for wagering that can be converted into bonus cash funds, these details were not prominently displayed on the site.
My experience suggests that most ongoing value for regular players will come from potential email-exclusive offers or this somewhat hidden loyalty scheme. For players seeking a casino with a constant stream of new promotions, you might find more dynamic options on our list of the best casino sites. It’s an area where Casilando Casino could certainly improve to better reward its loyal customer base.
VIP & Loyalty Rewards
Casilando operates a straightforward comp points system rather than a traditional multi-tiered VIP program. You are auto-enrolled into this scheme the moment you create an account. You earn loyalty points (or comp points) for every real money wager you make, with the earning rate varying significantly by game types. For example, slot titles and scratchcards contribute the most at 2 points per £10 wagered, while table games like roulette contribute less.
Once you accumulate 250 points, you can convert them into £1 of bonus money. However, it’s important to note that these funds come with the same 35x wagering requirement as other casino bonuses. While it’s a nice way to get a small return on your play, it doesn’t offer the high-roller perks, personalised cashback, or exclusive gifts that dedicated VIP programs at other casinos often provide. It functions as a basic loyalty reward rather than an elite tier system.
Casilando Casino Payment Details
Deposit Methods
| Method | Minimum | Maximum | Time |
| Visa | £10 | £5,000 | Instant |
| Mastercard | £10 | £5,000 | Instant |
| Maestro | £10 | £5,000 | Instant |
| Skrill | £10 | £5,000 | Instant |
| Neteller | £10 | £5,000 | Instant |
| Paysafecard | £10 | £5,000 | Instant |
| Bank Transfer | £10 | £5,000 | Instant |
Withdrawal Methods
| Method | Minimum | Maximum | Time |
| Visa | £10 | £5,000 | 1-5 Days |
| Mastercard | £10 | £5,000 | 1-5 Days |
| Skrill | £10 | £5,000 | 0-3 Days |
| Neteller | £10 | £5,000 | 0-3 Days |
| Bank Transfer | £20 | £10,000 | 1-3 Days |
Casilando supports a solid range of trusted payment methods, including major debit cards and popular e-wallets like Skrill and Neteller, covering the needs of most UK players. All transactions are fee-free, and deposits are credited instantly, allowing you to start playing without delay.
Customer Support at Casilando Casino
Casilando Casino's customer support is available 24/7 via live chat and email, which is a significant strength. In my test, the live chat function was impressive; I was connected to a friendly and knowledgeable agent in under 10 seconds. The agent provided a clear, helpful answer to my question about wagering requirements, demonstrating both expertise and a professional tone.
While this immediate issue was resolved perfectly, the overall support experience is slightly let down by the complete absence of a dedicated FAQ section on the website. This means players are forced to contact support for even the most basic queries, which seems inefficient. Email responses are stated to take up to 24 hours, which is pretty standard. For a casino of this calibre, the lack of phone support might also be a downside for some players who prefer verbal communication.
Responsible Gambling at Casilando
As a platform licensed by both the United Kingdom Gambling Commission and the Malta Gaming Authority, Casilando Casino is required to adhere to strict safer gambling protocols. I found a standard but solid set of responsible gambling tools that can be easily accessed within your account settings. These include the ability to set daily, weekly, or monthly deposit limits, take a time-out for periods ranging from 24 hours to 6 weeks, and opt for full self-exclusion for a minimum of 6 months.
However, it’s worth noting that the casino does not currently offer a withdrawal lock feature, which would prevent players from reversing processed winnings - a tool that is becoming more common at other online casinos.
Still, the site provides clear links to major support organisations like GamCare, GamStop, and BeGambleAware, ensuring help is readily available for those experiencing problem gambling. While the tools are comprehensive and meet licensing expectations, the absence of reality check reminders or a spending tracker puts them a step behind some top-tier competitors in promoting proactive player safety.
My Final Verdict
Pros
- 2,000+ casino games
- Decent customer support
Cons
- Lacks a dedicated mobile app
- Limited ongoing promotions
Final Take: Casilando is a thoroughly secure choice for those looking to play online casino games. Its greatest strengths lie in its game library of over 2,000 titles from elite software providers like NetEnt and Evolution Gaming. The sign-up and banking processes are seamless, with instant deposits and a good range of trusted payment methods. While the welcome bonus is strong, the lack of a dedicated mobile app and a lacklustre promotions page for loyal players hold it back from a perfect score. Still, it’s a top-tier choice for players who prioritise safety, game variety, and a smooth user experience over constant promotional offers.
FAQs
Is Casilando Casino safe and licensed?
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