Luna Casino Review
⚖️Luna Casino Rating | 4.1 / 5 |
💬Live Chat: | No |
🎮Games Available: | 4000+ |
💸Instant Withdrawals: | Yes |
🏢Established: | 2016 |
Brand Rating Summary
Category | Rating | Why We Gave This Score |
Website UX | ⭐⭐⭐ | Space themed, clean, and intuitive |
Mobile App | ⭐⭐ | Solid option for iOS and Android, some user complaints |
Games Available | ⭐⭐⭐⭐ | Good selection of slots and live dealer games |
Payments | ⭐⭐⭐⭐ | Lots of e-wallets and popular methods accepted |
Bonuses | ⭐⭐⭐⭐⭐ | Some restrictive terms on the welcome bonus, generous ongoing promotions. |
Highlights:
✅ 100% Deposit Match up to £50 plus 50 free spins
✅ Excellent Daily Picks Bonus
✅ Good selection of live dealer games
About the Author
This review was written by Marius Hrebenciuc, a casino bonus expert with over a decade of experience in iGaming and product testing. View their full author profile here.
They personally test the site and app features before review.
Luna Casino Review
As a gaming enthusiast and an expert on UK online casinos, I've learned the hard way that flashy themes and impressive headline bonuses do not guarantee you a top-tier experience. I've signed up, deposited funds, and put Luna Casino through its paces to see if it delivers for players. I'll give you my honest take on everything from its trustworthiness to its user experience, helping you decide whether it's the right online casino for you.
History, Licensing & Key Features
Luna Casino has been around for a while, launching in 2016 from SkillOnNet Ltd, a company that operates LuckyVegas, MegaCasino, and Prime Casino. This means its parent company has a solid foundation of operational experience.
Most importantly for any player, Luna Casino holds a licence from the UK Gambling Commission (UKGC), one of the world's strictest regulatory bodies. A UKGC licence demands high standards of player protection, fair play, and financial security. It also holds a licence from the Malta Gaming Authority (MGA).
The games at Luna Casino are fair and trusted, as they are regularly audited for fairness. Player funds are protected thanks to SSL encryption and segregation of funds, and the operator is held to account for responsible gambling practices. It offers a robust, trustworthy setup that allows me to focus on enjoying the games.
User Experience – My Personal View
Luna Casino features a dark, space-themed colour scheme that is easy on the eyes during long sessions. The layout is well-designed and easy to use, with game categories like "Slots," "Live Casino," and "Promotions" neatly organised in the top menu bar. The site is also optimised well; games load quickly, and I didn't experience much lag.
Luna Casino's mobile applications for iOS and Android are pretty decent, but users have noted some pitfalls with the app. Its iOS app is rated 4.0/5, but its Android app is rated 2.6/5, with some users raising concerns about the deposit and withdrawal system.
My experience was good, however. I tested the iOS app, and the download from the Apple App Store was straightforward. The app mirrors the desktop site’s clean layout but is perfectly tailored for touchscreen use. Gameplay was flawless, and the app supports touch/facial ID login, which is a huge convenience win.
The mobile browser experience is solid, too. If you prefer not to download mobile casino apps, the HTML5-optimised mobile website is responsive, fast, and doesn't provide you with a watered-down version of the main site. It compares well to sites like Paddy Power or top-tier platforms like Betway.
The sign-up process is standard for UK-regulated sites, as it needs to be thorough for verification. It took me about three minutes to complete. You’ll need your personal details handy, and you must verify your mobile number instantly via SMS code. To claim the welcome bonus, you must enter the Luna Casino bonus code "LUNA" in the bonus code field in the sign-up form, as per the bonus policy. Overall, the user-friendly interface is strong, and Luna is an easy site to become familiar with.
Security & Trustworthiness
When I’m handing over my personal and financial data, I need to be confident in a platform's security. Luna Casino left me with no doubts. The site employs SSL encryption, ensuring all data transferred between your device and their servers is scrambled and inaccessible to third parties. As a UKGC-licensed operator, Luna Casino is required to have its Random Number Generators (RNGs) independently audited to guarantee fair and unpredictable game outcomes.
Luna Casino also uses iTech Labs, a highly respected testing facility, for this certification. This means every spin of the reels or deal of the cards is genuinely random.
How Luna Casino Compares to Other Casinos
Feature | Luna | MrQ | All British Casino |
Mobile App | Yes | Yes | No App |
Instant Payouts | Yes | Yes | No |
Slot Providers | 16 | 18 | 15 |
While Luna Casino excels with its outstanding mobile app and instant payouts, it has a less diverse collection of top providers than its competitor, MrQ, but more than All British Casino, which also doesn't offer instant payouts or a mobile app.
Luna Casino Games
Luna Casino's game library is solid, with a great selection of 4,000 popular titles lining its well-stocked cosmic arcade. The site has an excellent line-up of game providers from across the industry, and the variety in the games is great, with slots of a number of themes and game types, great table games, and live dealer options.
Providers & Game Software Overview
The strength of any online casino lies in its software providers, and Luna has amassed a top-tier lineup of developers. Luna's games are powered by industry giants like NetEnt, Pragmatic Play, Play'n GO, Red Tiger Gaming, Big Time Gaming, and Evolution Gaming for live casino. All games use RNG (Random Number Generator) systems that are independently audited by iTech Labs, guaranteeing fair and unpredictable outcomes on every spin and hand.
Slot Games
The slots count of more than 4,000 titles at Luna Casino is a major selling point. Whether you're a fan of classic slots, modern video slots, or Megaways slots, the library is vast and well-organised. You can easily filter by provider, features, or simply browse the 'Most Played' list to see what’s hot. Below is a list of some of my favourite slot games available at the online casino.
- The Walking Dead: The Ones Who Live by Playtech: Fans of the hit TV show will love this slot game, featuring 5 reels, 3 rows, up to 3,125 ways to win and a 95.9% RTP.
- Big Bass Bonanza by Pragmatic Play: A relaxing yet exciting fishing-themed slot with a catchy soundtrack and a rewarding free spins feature.
- Jammin' Jars by Push Gaming: A vibrant, cluster-pays slot without traditional paylines. Its chaotic dance during wins is incredibly satisfying.
Table Games
This is one area where Luna’s otherwise user-friendly interface stumbles slightly. While there is a solid selection of RNG table games - including multiple variants of blackjack, roulette, and baccarat - they are oddly intermingled with the live dealer games in the lobby. Finding a standard digital game of European Roulette required a bit of scrolling past the live versions.
Once in the game, the experience is smooth. The digital versions offer clean graphics, clear rule sets, and quick gameplay, perfect for practising strategies or a faster-paced session. There are also some interesting and popular games like Deal or No Deal: First Person and Dream Catcher, ideal for new players who are getting into online table games.
Live Dealer
Powered primarily by Evolution Gaming, the live casino is a premium experience. I streamed several sessions on both desktop and the Luna Casino app and was blown away by the HD video quality and the minuscule stream latency. The live games dealers were professional and engaging, and the UI made it easy to place bets, track history, and use the chat function.
The min and max bet range is exceptional, far surpassing many competitors like. Beyond standard roulette, blackjack, and baccarat variants, you’ll find exciting game shows like Mega Wheel, Monopoly Live, and more traditional options like Lightning Roulette. The betting limits cater to all, from casual players to high-rollers, with some tables accepting bets up to £10,000.
Jackpot Games
If you're motivated by a life-changing win, the site's jackpots section is well worth a visit. The site's progressives, including Mega Moolah, Fluffy Foo Mega Jackpot, and Cash Strike: Hotstepper, are sorted into trending games, daily jackpots, and new titles, which is intuitive and makes it easy to find your perfect title. I also noted that the current jackpot amounts for major games like Mega Moolah and Age of the Gods are prominently displayed, building plenty of excitement.
Luna Casino Bonuses and Promotions
Welcome Bonus Review – 100% Match up to £50 + 50 Free Spins
The Luna Casino welcome bonus is a 100% deposit match up to £50, plus 50 free spins on one of its more popular slots, Book of Dead. When you input the bonus code, your bonus amount will be added to your account immediately after your first deposit. The spin value is £0.10, which is standard.
Some of the casino bonus terms are a little concerning, however. The bonus amount is subject to a 35x wagering requirement, while free spins winnings are subject to a 60x playthrough, which is very high. The bonus policy applies to your max bet, which is £5. The funds from any bonuses do not prevent you from withdrawing your deposit balance, but you must use the bonus funds first. Also, the bonus must be claimed and free spin winnings wagering requirements must be met within 30 days.
T&Cs apply | 18+
Promo Code – Needed or Not?
Yes, you need a promo code for the welcome offer with your first deposit. The Luna Casino bonus must be claimed by entering the code LUNA during the registration process. There is no alternative route; if you forget to enter it, you will not receive the offer. For all other ongoing promotions, no codes are needed—they are automatically credited upon deposit.
Ongoing Offers for Existing Players
One of the best parts about Luna Casino is its reload promotions. The standout is "Daily Picks," which offers a personalised bonus to your deposit balance every 72 hours across all the casino verticals. There’s also a constant rotation of tournaments with prize pools often reachinga bonus amount of £5,000, which is far more activity than I see at many other sites.
VIP & Loyalty Rewards
Luna Casino’s VIP program is a structured, six-tier system that players are automatically enrolled in based on their activity. The perks become substantially more valuable as you climb, evolving from standard reload offers to include higher cashback rewards, exclusive tournament invitations, and eventually a dedicated VIP account manager.
The value here is genuine for regular players. The promise of personalised rewards like the "Prize Twister" offer and cashback directly compensates for your loyalty. However, it’s not a points-based loyalty scheme where you earn comp points for deposited funds or every wager; bonuses are instead based on your overall deposit and play volume. For a program with clear, tangible benefits, it’s a strong offering.
Luna Casino Payment Details
Deposit Methods
Method | Min | Max | Time |
Visa | £10 | £5,000 | Instant |
Mastercard | £10 | £5,000 | Instant |
Bank Transfer | £10 | £5,000 | Instant |
Neteller | £10 | £5,000 | Instant |
Skrill | £10 | £5,000 | Instant |
PayZ | £10 | £5,000 | Instant |
ApplePay | £10 | £5,000 | Instant |
PayPal | £10 | £5,000 | Instant |
Withdrawal Methods
Method | Min | Max | Time |
Visa | £10 | £10,000 | 0-24 Hours |
Mastercard | £10 | £10,000 | 0-24 Hours |
Bank Transfer | £10 | £10,000 | 0-24 Hours |
Neteller | £10 | £10,000 | 0-5 Hours |
Skrill | £10 | £10,000 | 0-5 Hours |
When depositing to learn more about Luna Casino for this review, I found that adding funds to my account was a simple and hassle-free process, with plenty of the most popular payment options with UK players available for deposits and fast withdrawals. The minimum deposit and minimum withdrawal is £10. Payments take around 24 hours across all casinos' payment methods.
It's worth noting that the maximum amount you can withdraw at this £10 deposit casino monthly is £10,000, which is sufficient for most but less generous than high-roller sites like Betano.
Customer Support at Luna
When conducting a review, I always rigorously test the customer support. The most surprising thing I found when checking out the troubleshooting tools at Luna Casino was the lack of live chat - a major drawback as it's a standard feature at most top online casinos. For immediate help, your only option is the extensive FAQ section, which is well-organised and actually answered my initial questions about verification.
However, I did have more instant success with its email support team. I sent a test query, and I received a helpful, professional reply in under 10 minutes, which is exceptionally fast. However, the absence of instant, real-time support like the 24/7 chat is a real missed opportunity.
Responsible Gambling at Luna
As a UKGC-licensed operator, Luna Casino takes its responsible gambling duties seriously, and this was evident during my registration. You’re immediately prompted to set daily, weekly, or monthly deposit limits. The dedicated safe gambling hub is comprehensive, offering all the standard tools you’d expect: the ability to set session reminders (reality checks), implement time-outs, or pursue full self-exclusion.
The standout feature, however, is the SafeMate tool - a dashboard that tracks your spending, wins, losses, and playtime over six months. Getting a personal ‘health check’ score and comparing my habits to other players goes way beyond the basic requirements. There are also clear links to third-party organisations like GamCare, BeGambleAware, and GamStop.
My Final Verdict
Pros
- Excellent game selection
- Innovative SafeMate Responsible Gambling Tool
- Fast payouts and good payment method selection
Cons
- High free spin wagering requirements
- Poor customer support options
Final Take: Luna Casino is a solid platform that excels with a good game library, selection of payment methods, and security options. While the lack of live chat customer support and steep wagering requirements on free spins winnings are notable drawbacks, its smooth overall user experience and innovative responsible gambling features make it one of the best online casino choices for UK players looking for a reliable operator.
FAQs
Is Luna Casino safe and licensed?
How long do withdrawals take?
Do I need a bonus code?
Can I use Luna on mobile?
Marius Hrebenciuc
Marius is a highly experienced Webmaster with over a decade of experience in the iGaming industry. Showing in-depth knowledge of casino bonuses and sports free bets, Marius has a hands-on approach that ensures that users always have access to the best offers available.